Privacy policy

Symboticware Inc., a Canadian federally incorporated company (“Symboticware”, “our”, “us”, or “we”), respects your privacy. In that regard, we have created this Privacy Policy to let you know what information we collect when you visit the website (the “Website”), why we collect it, and how it is used.

Your Consent to this Privacy Policy

By using the Website, you agree to this Privacy Policy and the collection and use of information contemplated hereby. This is our entire and exclusive Privacy Policy, and it supersedes any earlier version.

We may change this Privacy Policy by posting a new version of this Privacy Policy on our Website, and it is your responsibility to review this policy periodically. When we do change the policy, we will also revise the “Revised” date and may notify you or post a message on the Website. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates.

What information does Symboticware collect?

“Personal Information” means any information that may be used to identify an individual or your account, including, but not limited to, first and last name, corporate profile, and contact information. We may ask you to provide Personal Information that will enable us to enhance your use of the Website, for purposes such as facilitating correspondence with you and provision of best online experience. It is always your choice whether to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Website.

“Technical Information” We may collect and use technical data and related information — including but not limited to behavior information and technical information about your device(s), system and application software, and peripherals. We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you requested. This information is not deemed by Symboticware to constitute Personal Information and while Symboticware will not use it in a way that associates such information with you, such information it may be aggregated and used.

How does Symboticware use Personal Information?

The Personal Information that you provide will be kept confidential and used to support your relationship with Symboticware and our products and services. Among other things, we want to help you quickly find information on our Website and alert you to product, company and industry news and updated information from Symboticware.

Sharing of Personal Information

Except as set forth herein, Symboticware does not rent, sell, or share Personal Information it collects about you to or with third parties, and Personal Information collected from you is only used to provide you with our information and to comply with any requirements of law.

Partners of Symboticware may have access to your Personal Information on a need-to-know basis for the purpose of performing their partnership obligations to Symboticware. All such partners who have access to such information are required to keep the information confidential.

Symboticware may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process; (2) protect and defend the rights or property of Symboticware or its agents or contractors; or (3) act in urgent circumstances to protect the personal safety of users of the Service or the public.

Finally, if Symboticware should ever merge with another organization or sell our assets, we may transfer the information you provide to us on through the Service to a third party or share your Personal Information to the company with which we enter such transaction as a part of such transaction.

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect Personal Information.

Our systems are designed to protect Personal Information from unauthorized usage on shared computers in that users are required to log in through our applications.

Despite the actions and precautions, we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of your Personal Information and you transmit it to us at your own risk.

Please keep in mind that whenever you voluntarily disclose Personal Information through public facing aspects of the Service, through e-mail, or in chat areas, that information can be collected and used by others. In short, by posting Personal Information online that is publicly accessible, you may receive unsolicited messages from other parties in return. We are not responsible for the security or privacy of any Personal Information you choose to submit in connection with these public features.

Third-Party Websites, Services and Applications

Please be aware that other websites and services, including the websites of third parties that you connect with through our Service may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party websites, services, or applications.

Additionally, certain Personal Information may be made available to third parties using our Application Programming Interface (“API”). Use of third-party applications developed using our API are subject to the terms of use and privacy policies of such third-party developers. You should be aware that such third-party applications may expose user information.

Contacting Symboticware

For questions or comments regarding this Privacy Policy, please contact us at

Last updated: October 14, 2021